FAQs

FAQs

Frequently Asked Questions:


Product / Price / Promotion


There are a number of sellers who sells the same product on Pondicherry Shopping. They only list the price of their product according to their business. So, you could see different prices for the same product. But there will not be much difference in the prices.

The products listed as 'Out of Stock' or 'Temporarily Unavailable' are not available for sale. Please use the 'Notify Me' feature to be informed of the product's availability with sellers on Pondicherry shopping. Once you get the notification from Pondicherry Shopping, you can order that product.

An item is marked as 'Out of stock' when it is not available with any sellers at the moment; you won't be able to buy it now. Use the 'Notify Me' feature to know once it's available with sellers for purchase.



Ordering


It’s okay to change your mind, just give us a call on 9500450990 or Email us at support@pondicherryshopping.com and we'll guide you through the process.

As soon as we receive your order we'll confirm by email & SMS. Remember and check the details. If you have any special requests, our customer service team will give you a call.



Delivery


Currently, sellers on Pondicherry shopping ship only in and around Puducherry.

It usually costs sellers more to ship some items. So, sometimes they choose to add a delivery charge. The delivery charge is waived off by some sellers if you shop with them for a certain amount. For more information, check the individual seller's policy on the product page.

Couldn't find the information you needed? Please contact us at 9500450990 or write to us at support@pondicherryshopping.com



Payment


You can use any one of the following payment methods:

  • Credit card
  • Debit card
  • Net Banking
  • UPI
  • Wallets
  • Cash on Delivery

Yes, it’s perfectly safe. Pondicherry shopping uses SSL (Secure Server Layer) to process payment details - the international standard for internet browsing security.